Question 1

What does a service visit cost?

Accepted Answer

Kool Koncepts publishes a $75 service call. Contact the team to confirm what is included for your system and location.

Question 2

What payment methods do you accept?

Accepted Answer

Kool Koncepts accepts cash, checks and credit cards, and also works with financing partners.

Question 3

Do you offer financing?

Accepted Answer

Yes. Financing is available through Synchrony and Wells Fargo. Approval, rates and terms are provided by the lender.

Question 4

How long can an HVAC system last?

Accepted Answer

The current Kool Koncepts guide says many systems can last 15 to 17 years with proper care, while some gas furnaces may last longer. Actual life depends on equipment, installation, use and maintenance.

Question 5

How do I choose the right system?

Accepted Answer

Every home and business is different. Kool Koncepts reviews your existing equipment, comfort needs and budget before discussing suitable heating and cooling options.

Question 6

How often should I check my air filter?

Accepted Answer

Kool Koncepts recommends checking residential and commercial HVAC filters quarterly. Your system, filter type, pets and indoor conditions may require more frequent changes.

Question 7

What thermostat fan setting should I use?

Accepted Answer

AUTO runs the fan during heating or cooling cycles. ON keeps air circulating continuously. Kool Koncepts can help choose the setting that fits your comfort and equipment.

Question 8

What brands do you work with?

Accepted Answer

Kool Koncepts publishes support for major HVAC equipment brands and highlights Trane as a preferred product line.

Frequently asked questions

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